{"id":60538,"date":"2023-12-05T09:00:00","date_gmt":"2023-12-05T08:00:00","guid":{"rendered":"https:\/\/www.mashup-communications.de\/2023\/12\/50-years-of-lidl-the-heros-journey-of-the-discounter-dynasty\/"},"modified":"2024-01-30T14:07:34","modified_gmt":"2024-01-30T13:07:34","slug":"lidl-the-heros-journey","status":"publish","type":"post","link":"https:\/\/www.mashup-communications.de\/en\/2023\/12\/lidl-the-heros-journey\/","title":{"rendered":"50 Years of Lidl: The Hero&#8217;s Journey of the Discounter Dynasty"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Lidl-Heldenreise-1024x683.jpeg\" alt=\"-\" class=\"wp-image-57887\" title=\"\" srcset=\"https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Lidl-Heldenreise-1024x683.jpeg 1024w, https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Lidl-Heldenreise-300x200.jpeg 300w, https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Lidl-Heldenreise-768x512.jpeg 768w, https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Lidl-Heldenreise-1536x1025.jpeg 1536w, https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Lidl-Heldenreise.jpeg 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/barnimages.com\/images\/greens-and-vegetables-in-store\/\" target=\"_blank\" rel=\"noreferrer noopener\">Barnimages<\/a><\/figcaption><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Lidl&#8217;s 50th anniversary marked a milestone in German retail history. A lot has happened since the <a href=\"https:\/\/www.mashup-communications.de\/en\/2021\/03\/corporate-values\/\" data-type=\"post\" data-id=\"41260\" target=\"_blank\" rel=\"noreferrer noopener\">first store<\/a> was founded. Today, the food giant is one of the leading retail companies, largest employers and best-known brands in Germany. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;We have always remained true to our discount DNA. For half a century, our aim as a reliable local supplier has been to offer our customers outstanding quality, freshness and a wide variety of everyday products at the usual low Lidl price.&#8221;<\/p>\n<cite>Christian H\u00e4rtnagel, Chairman of the Management Board of Lidl in Germany <a href=\"https:\/\/www.mashup-communications.de\/2022\/05\/storytelling-deutschland\/\" data-type=\"link\" data-id=\"https:\/\/www.mashup-communications.de\/2022\/05\/storytelling-deutschland\/\">De<\/a><\/cite><\/blockquote>\n\n\n\n<p><\/p>\n\n\n\n<p>But how did Lidl make it to the top of the German discounters? Let&#8217;s take a look at the grocer&#8217;s hero&#8217;s journey.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.mashup-communications.de\/app\/uploads\/2024\/01\/Bildschirmfoto-2024-01-30-um-13.23.55-1024x526.png\" alt=\"-\" class=\"wp-image-60855\" style=\"width:671px;height:345px\" width=\"671\" height=\"345\" title=\"\" srcset=\"https:\/\/www.mashup-communications.de\/app\/uploads\/2024\/01\/Bildschirmfoto-2024-01-30-um-13.23.55-1024x526.png 1024w, https:\/\/www.mashup-communications.de\/app\/uploads\/2024\/01\/Bildschirmfoto-2024-01-30-um-13.23.55-300x154.png 300w, https:\/\/www.mashup-communications.de\/app\/uploads\/2024\/01\/Bildschirmfoto-2024-01-30-um-13.23.55-768x395.png 768w, https:\/\/www.mashup-communications.de\/app\/uploads\/2024\/01\/Bildschirmfoto-2024-01-30-um-13.23.55-1536x789.png 1536w, https:\/\/www.mashup-communications.de\/app\/uploads\/2024\/01\/Bildschirmfoto-2024-01-30-um-13.23.55-2048x1052.png 2048w\" sizes=\"(max-width: 671px) 100vw, 671px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Familiar World &#8211; Shopping at the Corner Shop<\/strong><\/h2>\n\n\n\n<p>Pushing a shopping cart through aisles <a href=\"https:\/\/www.mashup-communications.de\/en\/2023\/04\/storytelling-edeka\/\" target=\"_blank\" data-type=\"post\" data-id=\"50724\" rel=\"noreferrer noopener\">full of shelves<\/a>, grabbing whatever you fancy and paying at a till at the end of the trip: We take this kind of shopping for granted today. But that wasn&#8217;t always the case. Just a few decades ago, customers had to visit a different store for each product. Meat was available from the butcher, bread from the baker and the rest of the daily necessities were bought at the corner store. Between coffee, cheese and canned goods, each item was individually weighed, packed and invoiced by hand. The purchase took a correspondingly long time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Reputation &#8211; Efficiency as a Business Model<\/strong><\/h2>\n\n\n\n<p>It was 1973 when the first Lidl store opened its doors in Ludwigshafen-Mundenheim and laid the foundations for a new era of shopping. Originally founded in 1930 as a food wholesaler, today&#8217;s Schwarz Group expanded under Josef Schwarz in the following decades and opened branches in other German cities. Under the management of Dieter Schwarz, his only son, Lidl refined the discount concept and focused on one thing above all: efficiency. The result was pricing that previously seemed unthinkable and put conventional supermarkets in the shade. The Lidl experience was rounded off by own brands and a varied product range.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/50-Jahre-Lidl-fuer-Blogpost-1.mp4\"><\/video><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>First Threshold &#8211; Adventure Expansion<\/strong><\/h2>\n\n\n\n<p>In the 1990s, the retail company began its <a href=\"https:\/\/www.mashup-communications.de\/2020\/05\/vergleich-internationale-pr\/\" target=\"_blank\" data-type=\"post\" data-id=\"37745\" rel=\"noreferrer noopener\">international<\/a> expansion and opened branches in various European countries. The Group relied on a standardized store model and lean logistics to continue its success at new locations. The concept was not immediately met with enthusiasm everywhere, but was ultimately successful in 31 countries worldwide.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Spass_beim_Einkaufen-1024x684.jpg\" alt=\"Man pushing a woman in a shopping basket\" class=\"wp-image-57523\" title=\"\" srcset=\"https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Spass_beim_Einkaufen-1024x684.jpg 1024w, https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Spass_beim_Einkaufen-300x200.jpg 300w, https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Spass_beim_Einkaufen-768x513.jpg 768w, https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Spass_beim_Einkaufen.jpg 1390w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.vecteezy.com\/photo\/7565588-happy-young-couple-riding-on-trolley-on-empty-mall-parking-hipster-friend-have-good-time-during-shopping-couple-in-love-riding-on-shopping-cart\" target=\"_blank\" rel=\"noreferrer noopener\">\u041a\u043e\u0432\u0430\u043b\u044c\u043e\u0432 \u0421\u0435\u0440\u0433\u0456\u0439<\/a> x vecteezy<\/figcaption><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><em>Lidl goes global: Lidl opened its first store outside Germany in France in 1989. <\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Trials, Allies, Enemies &#8211; Between Competition and Dependency<\/strong><\/h2>\n\n\n\n<p>The potential of the discounter model was also slowly recognized by the <a href=\"https:\/\/www.mashup-communications.de\/en\/2022\/04\/brand-collaborations\/\" target=\"_blank\" data-type=\"post\" data-id=\"46786\" rel=\"noreferrer noopener\">competition<\/a>. Aldi, Penny and Co. soon followed suit. Lidl now had to assert itself in a highly competitive retail market. In order to maintain its supremacy, the Schwarz Group built partnerships with suppliers and producers to create efficient and cost-effective transport chains and thus set itself apart from the competition. However, such rapid and massive expansion also has its pitfalls.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Crisis &#8211; Quality Problems, Damage to Image and Personnel Policy<\/strong><\/h2>\n\n\n\n<p>From transparency in supply chains to working conditions and environmental impact: Lidl went through a real <a href=\"https:\/\/www.mashup-communications.de\/en\/2023\/08\/crisis-communication-resilience\/\" target=\"_blank\" data-type=\"post\" data-id=\"54845\" rel=\"noreferrer noopener\">crisis<\/a> in the 2000s, when quality problems and a poor image overshadowed the brand.<\/p>\n\n\n\n<p>One of the most prominent points of criticism concerns the transparency of the discounter&#8217;s supply chains. A lack of information about how and where the retail giant manufactured products led to concerns about ethical and sustainable standards. The focus was particularly on business practices relating to packaging materials and the handling of food waste.<\/p>\n\n\n\n<p>Lidl also made negative headlines due to questionable working conditions: There were allegations of low wages, unsafe working conditions and a lack of trade union rights for employees. The sad climax was the &#8220;<a href=\"https:\/\/www.spiegel.de\/wirtschaft\/stasi-methoden-beim-discounter-lidl-liess-mitarbeiter-systematisch-bespitzeln-a-543431.html\" target=\"_blank\" rel=\"noreferrer noopener\">informer scandal<\/a>&#8221; &#8211; Lidl monitored employees without their knowledge, let alone their consent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Return &#8211; Lidl is worth it<\/strong><\/h2>\n\n\n\n<p>The new slogan introduced in 2008 was also followed by some internal restructuring &#8211; a real image change. Lidl was the first food retailer to introduce an internal minimum wage and invested heavily in expanding its human resources work.<\/p>\n\n\n\n<p>The discount retail giant also published its first sustainability report in 2018. Since then, public relations work has focused on the topics of transparency, environmental protection and equal rights. The company wants to help reduce food waste and promote sustainable procurement practices with initiatives such as the <a href=\"https:\/\/unternehmen.lidl.de\/pressreleases\/2023\/230801_rettertuete-spendenmechanik?startdate=&amp;enddate=&amp;search=\" target=\"_blank\" rel=\"noreferrer noopener\">Lidl rescue<\/a> bags and <a href=\"https:\/\/unternehmen.lidl.de\/pressreleases\/2023\/230531_lieferantendialog-int?startdate=&amp;enddate=&amp;search=\" target=\"_blank\" rel=\"noreferrer noopener\">special supplier dialogs.<\/a> In its Code of Conduct, the retail giant defines fundamental <a href=\"https:\/\/www.mashup-communications.de\/en\/value-storytelling\/\" target=\"_blank\" data-type=\"page\" data-id=\"51396\" rel=\"noreferrer noopener\">rules of conduct<\/a> to which the company is committed. At the same time, Lidl sets out its expectations of contractual partners and suppliers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Einkaufen_bei_Lidl-1024x684.jpg\" alt=\"A rescue bag on a supermarket checkout\" class=\"wp-image-57525\" title=\"\" srcset=\"https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Einkaufen_bei_Lidl-1024x684.jpg 1024w, https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Einkaufen_bei_Lidl-300x200.jpg 300w, https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Einkaufen_bei_Lidl-768x513.jpg 768w, https:\/\/www.mashup-communications.de\/app\/uploads\/2023\/11\/Einkaufen_bei_Lidl.jpg 1390w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Source: Lidl<\/figcaption><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><em>Since 2022, the rescue bags, filled with fruit and vegetables that no longer look nice or have damaged packaging, have been gradually moving into all German Lidl stores.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Elixir &#8211; A little bit of Everything and a lot of Communication<\/strong><\/h2>\n\n\n\n<p>Today, Lidl is one of the largest discounters on the market and operates thousands of stores worldwide. From <a href=\"https:\/\/unternehmen.lidl.de\/pressreleases\/2021\/210305_sallys-welt?startdate=&amp;enddate=&amp;search=sally\" target=\"_blank\" rel=\"noreferrer noopener\">influencer collaborations<\/a> and <a href=\"https:\/\/unternehmen.lidl.de\/pressreleases\/2023\/230523_festivalfilialen-rock-am-ring-rock-im-park?startdate=&amp;enddate=&amp;search=\" target=\"_blank\" rel=\"noreferrer noopener\">festival stores<\/a> to their own <a href=\"https:\/\/unternehmen.lidl.de\/pressreleases\/2020\/200910_lidl-fashion?startdate=&amp;enddate=&amp;search=fashion\" target=\"_blank\" rel=\"noreferrer noopener\">fashion collection.<\/a> The motto: There is nothing that does not exist.<\/p>\n\n\n\n<p>And to ensure that everyone knows this, Lidl spares no expense or effort when it comes to public relations. The food giant is one of the largest advertisers in Germany. Last year, the Schwarz Group spent a whole <a href=\"https:\/\/www.meedia.de\/marktdaten-marken\/nielsen-zahlen-mai-sinkende-werbeaufwendungen-bei-lidl-und-aldi-aa14fc68e5c4bb8f2b55351656200344\" target=\"_blank\" rel=\"noreferrer noopener\">175.601 million euros<\/a> on its good image. The media spectacle surrounding the 50th anniversary was correspondingly opulent.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"TV-Spot | 50 Jahre Lidl - Lidl Lotto | Lidl lohnt sich\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/MD2ribzjJdw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><em>Helene Fischer, Barbara Sch\u00f6neberger and Co.: Lidl relies on well-known faces for its anniversary<\/em><\/p>\n\n\n\n<p>With innovative concepts such as Lidl Plus, strong brand communication and an extensive product range full of <a href=\"https:\/\/www.lidl.de\/c\/vemondo\/a10024870\" target=\"_blank\" rel=\"noreferrer noopener\">original own brand<\/a>s, Lidl always tries to be one step ahead of its competitors. Es bleibt spannend, was die Zukunft f\u00fcr den Discounter bereith\u00e4lt.<\/p>\n\n\n\n<p><em>Find out what the hero&#8217;s journey of another food retailer looks like in our close-up<\/em> of <a href=\"https:\/\/www.mashup-communications.de\/en\/2023\/04\/storytelling-edeka\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>EDEKA<\/em><\/a><em>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lidl&#8217;s 50th anniversary marked a milestone in German retail history. A lot has happened since the first store was founded. This is Lidl&#8217;s hero&#8217;s journey.<\/p>\n","protected":false},"author":27,"featured_media":57888,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[174,53],"tags":[],"class_list":["post-60538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brands-en","category-lifestyle-health"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/posts\/60538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/comments?post=60538"}],"version-history":[{"count":8,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/posts\/60538\/revisions"}],"predecessor-version":[{"id":60862,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/posts\/60538\/revisions\/60862"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/media\/57888"}],"wp:attachment":[{"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/media?parent=60538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/categories?post=60538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/tags?post=60538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}