{"id":65441,"date":"2025-01-21T08:00:00","date_gmt":"2025-01-21T07:00:00","guid":{"rendered":"https:\/\/www.mashup-communications.de\/?p=65441"},"modified":"2026-02-18T12:48:05","modified_gmt":"2026-02-18T11:48:05","slug":"storytelling-for-smes","status":"publish","type":"post","link":"https:\/\/www.mashup-communications.de\/en\/2025\/01\/storytelling-for-smes\/","title":{"rendered":"How does storytelling strengthen brand identity and customer loyalty in SMEs?"},"content":{"rendered":"\n<p>\u201cPeople don&#8217;t buy products, they buy stories.\u201d Often quoted and so true! Because we are all inundated with advertising messages. Even small and medium-sized companies need to stand out from the crowd if they want to be heard and seen! But how? Quite simple: With authentic, emotional and well thought-out stories. <\/p>\n\n\n\n<p>From third-generation family businesses to young mechanical engineering companies that are shaping their industry with creative solutions. Such stories not only offer an insight behind the scenes, but also create trust, arouse curiosity and are memorable. However, very few SMEs make use of this potential. Storytelling is not a luxury for big brands, but an opportunity for every company &#8211; especially SMEs that can use their own voice to make themselves heard.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cStorytelling is not a nice-to-have for small and medium-sized businesses, but a competitive advantage: telling authentic stories about values, people, and impact strengthens brand identity, customer loyalty, and employer branding\u2014even without a corporate budget,\u201d emphasizes Manja Rehfeld, PR expert at Mashup Communications.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Why does storytelling work particularly well in small and medium-sized businesses?<\/h2>\n\n\n\n<p>Stories are a universal tool for communication. For medium-sized companies, which often have fewer resources than large corporations, storytelling is an effective means of building a strong brand identity &#8211; but without having to unpack the big budget. A good example of this is <a href=\"https:\/\/www.vaude.com\/de\/de\/\" target=\"_blank\" rel=\"noreferrer noopener\">Vaude<\/a>, a manufacturer of outdoor equipment. The family-run company, now in its second generation, is committed to sustainability and places this and its general history at the heart of its own communication. With the \u201cGreen Shape\u201d campaign, Vaude tells the story behind its products &#8211; from material selection to production. In this way, the company not only conveys transparency, but also its values. Customers feel emotionally connected and consciously choose a brand that is credible and committed.      <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Der gr\u00fcne Faden - unsere Nachhaltigkeitsstrategie 16:9 | VAUDE\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/LaZduLO26mU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>You can read their story on their blog at <a href=\"https:\/\/www.vaude.com\/de\/de\/blog\" target=\"_blank\" rel=\"noreferrer noopener\">VAUDE Story<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What makes storytelling credible, and why is authenticity crucial?uthenticity as a success factor<\/strong><\/h2>\n\n\n\n<p>Authenticity is crucial for successful storytelling. It is not enough to tell just any story &#8211; it has to be real. This is where the <a href=\"https:\/\/www.lammsbraeu.de\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lammsbr\u00e4u<\/a> family brewery has taken a remarkable approach. Their communication around organic farming and the production of their beers tells an honest story about tradition and innovation. Customers appreciate the openness with which the company talks about challenges such as climate change and trust the brand. Authenticity is no coincidence, but a strategic tool that companies should use in a targeted manner to build long-term customer loyalty.     <\/p>\n\n\n\n<blockquote class=\"instagram-media\" data-instgrm-captioned=\"\" data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/C4z52D7MKKE\/?utm_source=ig_embed&#038;utm_campaign=loading\" data-instgrm-version=\"14\" style=\"  background:#FFF; border:0; border-radius:3px; box-shadow:0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width:540px; min-width:326px; padding:0; width:99.375%; width:-webkit-calc(100% - 2px); width:calc(100% - 2px);\"><div style=\"padding:16px;\"> <a href=\"https:\/\/www.instagram.com\/p\/C4z52D7MKKE\/?utm_source=ig_embed&#038;utm_campaign=loading\" style=\"  background:#FFFFFF; line-height:0; padding:0 0; text-align:center; text-decoration:none; width:100%;\" target=\"_blank\" rel=\"noopener\"> <div style=\"  display: flex; flex-direction: row; align-items: center;\"> <div style=\"background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div> <div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\"> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div><\/div><\/div><div style=\"padding: 19% 0;\"><\/div> <div style=\"display:block; height:50px; margin:0 auto 12px; width:50px;\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"https:\/\/www.w3.org\/1999\/xlink\" width=\"50px\" height=\"50px\" viewbox=\"0 0 60 60\" version=\"1.1\"><g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"><g transform=\"translate(-511.000000, -20.000000)\" fill=\"#000000\"><g><path d=\"M556.869,30.41 C554.814,30.41 553.148,32.076 553.148,34.131 C553.148,36.186 554.814,37.852 556.869,37.852 C558.924,37.852 560.59,36.186 560.59,34.131 C560.59,32.076 558.924,30.41 556.869,30.41 M541,60.657 C535.114,60.657 530.342,55.887 530.342,50 C530.342,44.114 535.114,39.342 541,39.342 C546.887,39.342 551.658,44.114 551.658,50 C551.658,55.887 546.887,60.657 541,60.657 M541,33.886 C532.1,33.886 524.886,41.1 524.886,50 C524.886,58.899 532.1,66.113 541,66.113 C549.9,66.113 557.115,58.899 557.115,50 C557.115,41.1 549.9,33.886 541,33.886 M565.378,62.101 C565.244,65.022 564.756,66.606 564.346,67.663 C563.803,69.06 563.154,70.057 562.106,71.106 C561.058,72.155 560.06,72.803 558.662,73.347 C557.607,73.757 556.021,74.244 553.102,74.378 C549.944,74.521 548.997,74.552 541,74.552 C533.003,74.552 532.056,74.521 528.898,74.378 C525.979,74.244 524.393,73.757 523.338,73.347 C521.94,72.803 520.942,72.155 519.894,71.106 C518.846,70.057 518.197,69.06 517.654,67.663 C517.244,66.606 516.755,65.022 516.623,62.101 C516.479,58.943 516.448,57.996 516.448,50 C516.448,42.003 516.479,41.056 516.623,37.899 C516.755,34.978 517.244,33.391 517.654,32.338 C518.197,30.938 518.846,29.942 519.894,28.894 C520.942,27.846 521.94,27.196 523.338,26.654 C524.393,26.244 525.979,25.756 528.898,25.623 C532.057,25.479 533.004,25.448 541,25.448 C548.997,25.448 549.943,25.479 553.102,25.623 C556.021,25.756 557.607,26.244 558.662,26.654 C560.06,27.196 561.058,27.846 562.106,28.894 C563.154,29.942 563.803,30.938 564.346,32.338 C564.756,33.391 565.244,34.978 565.378,37.899 C565.522,41.056 565.552,42.003 565.552,50 C565.552,57.996 565.522,58.943 565.378,62.101 M570.82,37.631 C570.674,34.438 570.167,32.258 569.425,30.349 C568.659,28.377 567.633,26.702 565.965,25.035 C564.297,23.368 562.623,22.342 560.652,21.575 C558.743,20.834 556.562,20.326 553.369,20.18 C550.169,20.033 549.148,20 541,20 C532.853,20 531.831,20.033 528.631,20.18 C525.438,20.326 523.257,20.834 521.349,21.575 C519.376,22.342 517.703,23.368 516.035,25.035 C514.368,26.702 513.342,28.377 512.574,30.349 C511.834,32.258 511.326,34.438 511.181,37.631 C511.035,40.831 511,41.851 511,50 C511,58.147 511.035,59.17 511.181,62.369 C511.326,65.562 511.834,67.743 512.574,69.651 C513.342,71.625 514.368,73.296 516.035,74.965 C517.703,76.634 519.376,77.658 521.349,78.425 C523.257,79.167 525.438,79.673 528.631,79.82 C531.831,79.965 532.853,80.001 541,80.001 C549.148,80.001 550.169,79.965 553.369,79.82 C556.562,79.673 558.743,79.167 560.652,78.425 C562.623,77.658 564.297,76.634 565.965,74.965 C567.633,73.296 568.659,71.625 569.425,69.651 C570.167,67.743 570.674,65.562 570.82,62.369 C570.966,59.17 571,58.147 571,50 C571,41.851 570.966,40.831 570.82,37.631\"><\/path><\/g><\/g><\/g><\/svg><\/div><div style=\"padding-top: 8px;\"> <div style=\"  color:#3897f0; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:550; line-height:18px;\">Check out this post on Instagram<\/div><\/div><div style=\"padding: 12.5% 0;\"><\/div> <div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\"><div> <div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div> <div style=\"background-color: #F4F4F4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div> <div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div><\/div><div style=\"margin-left: 8px;\"> <div style=\"  background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div> <div style=\"  width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg)\"><\/div><\/div><div style=\"margin-left: auto;\"> <div style=\"  width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div> <div style=\"  background-color: #F4F4F4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div> <div style=\"  width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div><\/div><\/div> <div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\"> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div><\/div><\/a><p style=\"  color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; line-height:17px; margin-bottom:0; margin-top:8px; overflow:hidden; padding:8px 0 7px; text-align:center; text-overflow:ellipsis; white-space:nowrap;\"><a href=\"https:\/\/www.instagram.com\/p\/C4z52D7MKKE\/?utm_source=ig_embed&#038;utm_campaign=loading\" style=\"  color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px; text-decoration:none;\" target=\"_blank\" rel=\"noopener\">A post shared by Neumarkter Lammsbr\u00e4u (@neumarkter.lammsbraeu)<\/a><\/p><\/div><\/blockquote>\n<script async=\"\" src=\"\/\/www.instagram.com\/embed.js\"><\/script>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How do stories create emotional customer loyalty?<\/strong><\/h2>\n\n\n\n<p>Emotions are at the heart of every good story. They make content tangible and leave a lasting impression. The <a href=\"https:\/\/www.schwarzwaldmilch.de\/\" target=\"_blank\" rel=\"noreferrer noopener\">Schwarzwaldmilch<\/a> campaign is an impressive example: with authentic insights into the lives of regional dairy farmers, the company tells how closely connected it is to its home region. These stories not only show where the products come from, but also the people and values behind them. Customers feel connected to the farmers and their stories &#8211; an effect that has a direct impact on brand loyalty.    <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Schwarzwaldmilch: Einzigartige Herkunft und nat\u00fcrlicher Genuss\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/fXE94owUnuU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How does storytelling help generate attention on a small budget?<\/h2>\n\n\n\n<p>Medium-sized companies often have to find creative approaches to generate attention with limited budgets. A prime example is the company <a href=\"https:\/\/myboshi.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">myboshi<\/a>, which sells crocheted hats and DIY kits. With its story about two friends who discovered their passion for crocheting during a trip to Japan, myboshi has created an authentic brand that appeals to younger target groups in particular. <\/p>\n\n\n\n<p>This creative narrative sets the company apart from the competition and shows how storytelling can make a big impact even in a small niche. Also smart: the company cleverly involves its community via Instagram and encourages people to share their own projects using the hashtag #myboshi. This not only strengthens the sense of community, but also creates direct inspiration within the target group with few resources.<\/p>\n\n\n\n<blockquote class=\"instagram-media\" data-instgrm-captioned=\"\" data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/Ctb6jqGMZD8\/?utm_source=ig_embed&#038;utm_campaign=loading\" data-instgrm-version=\"14\" style=\"  background:#FFF; border:0; border-radius:3px; box-shadow:0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width:540px; min-width:326px; padding:0; width:99.375%; width:-webkit-calc(100% - 2px); width:calc(100% - 2px);\"><div style=\"padding:16px;\"> <a href=\"https:\/\/www.instagram.com\/p\/Ctb6jqGMZD8\/?utm_source=ig_embed&#038;utm_campaign=loading\" style=\"  background:#FFFFFF; line-height:0; padding:0 0; text-align:center; text-decoration:none; width:100%;\" target=\"_blank\" rel=\"noopener\"> <div style=\"  display: flex; flex-direction: row; align-items: center;\"> <div style=\"background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div> <div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\"> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div><\/div><\/div><div style=\"padding: 19% 0;\"><\/div> <div style=\"display:block; height:50px; margin:0 auto 12px; width:50px;\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"https:\/\/www.w3.org\/1999\/xlink\" width=\"50px\" height=\"50px\" viewbox=\"0 0 60 60\" version=\"1.1\"><g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"><g transform=\"translate(-511.000000, -20.000000)\" fill=\"#000000\"><g><path d=\"M556.869,30.41 C554.814,30.41 553.148,32.076 553.148,34.131 C553.148,36.186 554.814,37.852 556.869,37.852 C558.924,37.852 560.59,36.186 560.59,34.131 C560.59,32.076 558.924,30.41 556.869,30.41 M541,60.657 C535.114,60.657 530.342,55.887 530.342,50 C530.342,44.114 535.114,39.342 541,39.342 C546.887,39.342 551.658,44.114 551.658,50 C551.658,55.887 546.887,60.657 541,60.657 M541,33.886 C532.1,33.886 524.886,41.1 524.886,50 C524.886,58.899 532.1,66.113 541,66.113 C549.9,66.113 557.115,58.899 557.115,50 C557.115,41.1 549.9,33.886 541,33.886 M565.378,62.101 C565.244,65.022 564.756,66.606 564.346,67.663 C563.803,69.06 563.154,70.057 562.106,71.106 C561.058,72.155 560.06,72.803 558.662,73.347 C557.607,73.757 556.021,74.244 553.102,74.378 C549.944,74.521 548.997,74.552 541,74.552 C533.003,74.552 532.056,74.521 528.898,74.378 C525.979,74.244 524.393,73.757 523.338,73.347 C521.94,72.803 520.942,72.155 519.894,71.106 C518.846,70.057 518.197,69.06 517.654,67.663 C517.244,66.606 516.755,65.022 516.623,62.101 C516.479,58.943 516.448,57.996 516.448,50 C516.448,42.003 516.479,41.056 516.623,37.899 C516.755,34.978 517.244,33.391 517.654,32.338 C518.197,30.938 518.846,29.942 519.894,28.894 C520.942,27.846 521.94,27.196 523.338,26.654 C524.393,26.244 525.979,25.756 528.898,25.623 C532.057,25.479 533.004,25.448 541,25.448 C548.997,25.448 549.943,25.479 553.102,25.623 C556.021,25.756 557.607,26.244 558.662,26.654 C560.06,27.196 561.058,27.846 562.106,28.894 C563.154,29.942 563.803,30.938 564.346,32.338 C564.756,33.391 565.244,34.978 565.378,37.899 C565.522,41.056 565.552,42.003 565.552,50 C565.552,57.996 565.522,58.943 565.378,62.101 M570.82,37.631 C570.674,34.438 570.167,32.258 569.425,30.349 C568.659,28.377 567.633,26.702 565.965,25.035 C564.297,23.368 562.623,22.342 560.652,21.575 C558.743,20.834 556.562,20.326 553.369,20.18 C550.169,20.033 549.148,20 541,20 C532.853,20 531.831,20.033 528.631,20.18 C525.438,20.326 523.257,20.834 521.349,21.575 C519.376,22.342 517.703,23.368 516.035,25.035 C514.368,26.702 513.342,28.377 512.574,30.349 C511.834,32.258 511.326,34.438 511.181,37.631 C511.035,40.831 511,41.851 511,50 C511,58.147 511.035,59.17 511.181,62.369 C511.326,65.562 511.834,67.743 512.574,69.651 C513.342,71.625 514.368,73.296 516.035,74.965 C517.703,76.634 519.376,77.658 521.349,78.425 C523.257,79.167 525.438,79.673 528.631,79.82 C531.831,79.965 532.853,80.001 541,80.001 C549.148,80.001 550.169,79.965 553.369,79.82 C556.562,79.673 558.743,79.167 560.652,78.425 C562.623,77.658 564.297,76.634 565.965,74.965 C567.633,73.296 568.659,71.625 569.425,69.651 C570.167,67.743 570.674,65.562 570.82,62.369 C570.966,59.17 571,58.147 571,50 C571,41.851 570.966,40.831 570.82,37.631\"><\/path><\/g><\/g><\/g><\/svg><\/div><div style=\"padding-top: 8px;\"> <div style=\"  color:#3897f0; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:550; line-height:18px;\">Check out this post on Instagram<\/div><\/div><div style=\"padding: 12.5% 0;\"><\/div> <div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\"><div> <div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div> <div style=\"background-color: #F4F4F4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div> <div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div><\/div><div style=\"margin-left: 8px;\"> <div style=\"  background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div> <div style=\"  width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg)\"><\/div><\/div><div style=\"margin-left: auto;\"> <div style=\"  width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div> <div style=\"  background-color: #F4F4F4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div> <div style=\"  width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div><\/div><\/div> <div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\"> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div><\/div><\/a><p style=\"  color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; line-height:17px; margin-bottom:0; margin-top:8px; overflow:hidden; padding:8px 0 7px; text-align:center; text-overflow:ellipsis; white-space:nowrap;\"><a href=\"https:\/\/www.instagram.com\/p\/Ctb6jqGMZD8\/?utm_source=ig_embed&#038;utm_campaign=loading\" style=\"  color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px; text-decoration:none;\" target=\"_blank\" rel=\"noopener\">A post shared by Manuela Beyroth * Crochet patterns * Crochet courses (@maschenherz)<\/a><\/p><\/div><\/blockquote>\n<script async=\"\" src=\"\/\/www.instagram.com\/embed.js\"><\/script>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why is multimedia storytelling key to success today?<\/h2>\n\n\n\n<p>In the digital world, words alone are often not enough. Multimedia storytelling, which combines text, images and videos, makes it possible to tell stories in different ways and reach a wide audience. The medium-sized family business <a href=\"https:\/\/www.faber-castell.de\/\" target=\"_blank\" rel=\"noreferrer noopener\">Faber-Castell<\/a> &#8211; now in its ninth generation and known for its high-quality stationery &#8211; uses this approach masterfully. The company creates a lively, interactive brand story with videos that show, among other things, how its products are made by hand, and social media channels that customers can use to share their creative work. Anyone who wants to take a look behind the scenes of production can even <a href=\"https:\/\/www.faber-castell.de\/corporate\/faber-castell-erleben\/faber-castell-produktion\" target=\"_blank\" rel=\"noreferrer noopener\">book this via the website<\/a> or visit the company&#8217;s own museum. Multimedia with a difference!     <\/p>\n\n\n\n<div style=\"padding:56.25% 0 0 0;position:relative;\"><div class=\"BorlabsCookie _brlbs-cb-vimeo\"><div class=\"_brlbs-content-blocker\"> <div class=\"_brlbs-embed _brlbs-video-vimeo\"> <img class=\"_brlbs-thumbnail\" src=\"https:\/\/www.mashup-communications.de\/app\/plugins\/borlabs-cookie\/assets\/images\/cb-no-thumbnail.png\" alt=\"Vimeo\"> <div class=\"_brlbs-caption\"> <p>Mit dem Laden des Videos akzeptieren Sie die Datenschutzerkl\u00e4rung von Vimeo.<br><a href=\"https:\/\/vimeo.com\/privacy\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Mehr erfahren<\/a><\/p> <p><a class=\"_brlbs-btn _brlbs-icon-play-white\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">Video laden<\/a><\/p> <p><label><input type=\"checkbox\" name=\"unblockAll\" value=\"1\" checked> <small>Vimeo immer entsperren<\/small><\/label><\/p> <\/div> <\/div> <\/div><div class=\"borlabs-hide\" data-borlabs-cookie-type=\"content-blocker\" data-borlabs-cookie-id=\"vimeo\"><script type=\"text\/template\">PGlmcmFtZSBzcmM9Imh0dHBzOi8vcGxheWVyLnZpbWVvLmNvbS92aWRlby8xMDE4MjE0MzY3P2JhZGdlPTAmIzAzODthdXRvcGF1c2U9MCYjMDM4O3BsYXllcl9pZD0wJiMwMzg7YXBwX2lkPTU4NDc5IiBmcmFtZWJvcmRlcj0iMCIgYWxsb3c9ImF1dG9wbGF5OyBmdWxsc2NyZWVuOyBwaWN0dXJlLWluLXBpY3R1cmU7IGNsaXBib2FyZC13cml0ZTsgZW5jcnlwdGVkLW1lZGlhIiBzdHlsZT0icG9zaXRpb246YWJzb2x1dGU7dG9wOjA7bGVmdDowO3dpZHRoOjEwMCU7aGVpZ2h0OjEwMCU7IiB0aXRsZT0iR2VybWFuIHRyYWlsZXIiPjwvaWZyYW1lPg==<\/script><\/div><\/div><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do you use storytelling internally to turn employees into ambassadors?<\/h2>\n\n\n\n<p>Storytelling not only works externally, but also internally. After all, employees are the best brand ambassadors when they can identify with their company&#8217;s story. <a href=\"https:\/\/www.upstalsboom.de\/\" target=\"_blank\" rel=\"noreferrer noopener\">Upstalsboom<\/a>, a hotel and tourism company, has proven this impressively. After an <a href=\"https:\/\/www.upstalsboom.de\/der-upstalsboom-weg\" target=\"_blank\" rel=\"noopener\">intensive examination of<\/a>   <a href=\"https:\/\/www.upstalsboom.de\/der-upstalsboom-weg\" target=\"_blank\" rel=\"noreferrer noopener\"> <\/a>their <a href=\"https:\/\/www.upstalsboom.de\/der-upstalsboom-weg\" target=\"_blank\" rel=\"noopener\">corporate culture<\/a>, Upstalsboom developed a concept based on appreciation and a sense of purpose. This transformation was documented in the book \u201cThe Silent Revolution\u201d by CEO Bodo Janssen and numerous media reports and led to the founding of a separate association, which generated enormous attention not only internally but also externally. <\/p>\n\n\n\n<blockquote class=\"instagram-media\" data-instgrm-captioned=\"\" data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/CoUyoO0NEZ3\/?utm_source=ig_embed&#038;utm_campaign=loading\" data-instgrm-version=\"14\" style=\"  background:#FFF; border:0; border-radius:3px; box-shadow:0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width:540px; min-width:326px; padding:0; width:99.375%; width:-webkit-calc(100% - 2px); width:calc(100% - 2px);\"><div style=\"padding:16px;\"> <a href=\"https:\/\/www.instagram.com\/p\/CoUyoO0NEZ3\/?utm_source=ig_embed&#038;utm_campaign=loading\" style=\"  background:#FFFFFF; line-height:0; padding:0 0; text-align:center; text-decoration:none; width:100%;\" target=\"_blank\" rel=\"noopener\"> <div style=\"  display: flex; flex-direction: row; align-items: center;\"> <div style=\"background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div> <div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\"> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div><\/div><\/div><div style=\"padding: 19% 0;\"><\/div> <div style=\"display:block; height:50px; margin:0 auto 12px; width:50px;\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"https:\/\/www.w3.org\/1999\/xlink\" width=\"50px\" height=\"50px\" viewbox=\"0 0 60 60\" version=\"1.1\"><g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"><g transform=\"translate(-511.000000, -20.000000)\" fill=\"#000000\"><g><path d=\"M556.869,30.41 C554.814,30.41 553.148,32.076 553.148,34.131 C553.148,36.186 554.814,37.852 556.869,37.852 C558.924,37.852 560.59,36.186 560.59,34.131 C560.59,32.076 558.924,30.41 556.869,30.41 M541,60.657 C535.114,60.657 530.342,55.887 530.342,50 C530.342,44.114 535.114,39.342 541,39.342 C546.887,39.342 551.658,44.114 551.658,50 C551.658,55.887 546.887,60.657 541,60.657 M541,33.886 C532.1,33.886 524.886,41.1 524.886,50 C524.886,58.899 532.1,66.113 541,66.113 C549.9,66.113 557.115,58.899 557.115,50 C557.115,41.1 549.9,33.886 541,33.886 M565.378,62.101 C565.244,65.022 564.756,66.606 564.346,67.663 C563.803,69.06 563.154,70.057 562.106,71.106 C561.058,72.155 560.06,72.803 558.662,73.347 C557.607,73.757 556.021,74.244 553.102,74.378 C549.944,74.521 548.997,74.552 541,74.552 C533.003,74.552 532.056,74.521 528.898,74.378 C525.979,74.244 524.393,73.757 523.338,73.347 C521.94,72.803 520.942,72.155 519.894,71.106 C518.846,70.057 518.197,69.06 517.654,67.663 C517.244,66.606 516.755,65.022 516.623,62.101 C516.479,58.943 516.448,57.996 516.448,50 C516.448,42.003 516.479,41.056 516.623,37.899 C516.755,34.978 517.244,33.391 517.654,32.338 C518.197,30.938 518.846,29.942 519.894,28.894 C520.942,27.846 521.94,27.196 523.338,26.654 C524.393,26.244 525.979,25.756 528.898,25.623 C532.057,25.479 533.004,25.448 541,25.448 C548.997,25.448 549.943,25.479 553.102,25.623 C556.021,25.756 557.607,26.244 558.662,26.654 C560.06,27.196 561.058,27.846 562.106,28.894 C563.154,29.942 563.803,30.938 564.346,32.338 C564.756,33.391 565.244,34.978 565.378,37.899 C565.522,41.056 565.552,42.003 565.552,50 C565.552,57.996 565.522,58.943 565.378,62.101 M570.82,37.631 C570.674,34.438 570.167,32.258 569.425,30.349 C568.659,28.377 567.633,26.702 565.965,25.035 C564.297,23.368 562.623,22.342 560.652,21.575 C558.743,20.834 556.562,20.326 553.369,20.18 C550.169,20.033 549.148,20 541,20 C532.853,20 531.831,20.033 528.631,20.18 C525.438,20.326 523.257,20.834 521.349,21.575 C519.376,22.342 517.703,23.368 516.035,25.035 C514.368,26.702 513.342,28.377 512.574,30.349 C511.834,32.258 511.326,34.438 511.181,37.631 C511.035,40.831 511,41.851 511,50 C511,58.147 511.035,59.17 511.181,62.369 C511.326,65.562 511.834,67.743 512.574,69.651 C513.342,71.625 514.368,73.296 516.035,74.965 C517.703,76.634 519.376,77.658 521.349,78.425 C523.257,79.167 525.438,79.673 528.631,79.82 C531.831,79.965 532.853,80.001 541,80.001 C549.148,80.001 550.169,79.965 553.369,79.82 C556.562,79.673 558.743,79.167 560.652,78.425 C562.623,77.658 564.297,76.634 565.965,74.965 C567.633,73.296 568.659,71.625 569.425,69.651 C570.167,67.743 570.674,65.562 570.82,62.369 C570.966,59.17 571,58.147 571,50 C571,41.851 570.966,40.831 570.82,37.631\"><\/path><\/g><\/g><\/g><\/svg><\/div><div style=\"padding-top: 8px;\"> <div style=\"  color:#3897f0; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:550; line-height:18px;\">Check out this post on Instagram<\/div><\/div><div style=\"padding: 12.5% 0;\"><\/div> <div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\"><div> <div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div> <div style=\"background-color: #F4F4F4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div> <div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div><\/div><div style=\"margin-left: 8px;\"> <div style=\"  background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div> <div style=\"  width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg)\"><\/div><\/div><div style=\"margin-left: auto;\"> <div style=\"  width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div> <div style=\"  background-color: #F4F4F4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div> <div style=\"  width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div><\/div><\/div> <div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\"> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div> <div style=\"  background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div><\/div><\/a><p style=\"  color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; line-height:17px; margin-bottom:0; margin-top:8px; overflow:hidden; padding:8px 0 7px; text-align:center; text-overflow:ellipsis; white-space:nowrap;\"><a href=\"https:\/\/www.instagram.com\/p\/CoUyoO0NEZ3\/?utm_source=ig_embed&#038;utm_campaign=loading\" style=\"  color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px; text-decoration:none;\" target=\"_blank\" rel=\"noopener\">A post shared by Upstalsboom (@upstalsboom.de)<\/a><\/p><\/div><\/blockquote>\n<script async=\"\" src=\"\/\/www.instagram.com\/embed.js\"><\/script>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do you make storytelling measurable, and which KPIs are suitable for small and medium-sized businesses?<\/h2>\n\n\n\n<p>Very important: storytelling is not an end in itself. It must deliver measurable results, be it through increased brand awareness, higher sales or stronger customer loyalty. <a href=\"https:\/\/www.hansgrohe.de\/\" target=\"_blank\" rel=\"noreferrer noopener\">Hansgrohe<\/a>, a manufacturer of mixers and showers, illustrates how storytelling can be directly linked to business objectives. With the \u201cLife is waterful\u201d campaign, Hansgrohe celebrates water in all its facets and shows how its own products make everyday life more beautiful. These stories have not only strengthened the brand image, but also increased product sales.    <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"hansgrohe - Life is waterful | SHK Badshop\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/QClkIcL-9_0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion: What is the most important storytelling rule for SMEs?<\/strong><\/h2>\n\n\n\n<p>Storytelling in the SME sector is far more than just a trend. It offers SMEs an opportunity to stand out from the competition in an authentic and sustainable way. Whether through their own founding story, a focus on values or the success stories of customers &#8211; with targeted storytelling, small and medium-sized companies can also strengthen their brand, build trust and strengthen long-term customer relationships. SMEs that understand the power of storytelling and use it in a targeted manner are laying the foundations for a successful future. Because in the end, it&#8217;s the stories that count.    <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FAQ: Storytelling in SMEs<\/strong><\/h2>\n\n\n\n<p><strong>1) What is storytelling in small and medium-sized businesses \u2013 in practical terms?<\/strong><br>Storytelling means using real examples to show who you are, what you stand for, and what impact you have. Instead of saying \u201cWe are innovative,\u201d you describe a situation in which you solved a problem \u2013 including the people involved, the context, and the result.<\/p>\n\n\n\n<p><strong>2) Which stories work best for small and medium-sized businesses?<\/strong><br>The following work particularly well:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Founder and family stories (origins, attitude, turning points)<\/li>\n\n\n\n<li>Customer cases (problem \u2192 solution \u2192 result)<\/li>\n\n\n\n<li>Behind the scenes (production, quality, decisions)<\/li>\n\n\n\n<li>Employee stories (everyday life, pride, meaning)<br><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>3) How does storytelling remain authentic?<\/strong><br>It becomes authentic when you get specific: real voices, real details, even friction sometimes. Name challenges and show what you&#8217;ve learned from them. Rule of thumb: less slogan, more scene.<\/p>\n\n\n\n<p><strong>4) How do you measure the success of storytelling in PR and marketing?<\/strong><br>Depending on your goal, you can measure:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reach &amp; visibility (mentions, media hits, social shares)<\/li>\n\n\n\n<li>Engagement (comments, saves, dwell time)<\/li>\n\n\n\n<li>Leads &amp; inquiries (contact forms, demo requests)<\/li>\n\n\n\n<li>Employer branding (applications, quality of applications, referral rate)<br><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>5) Which channels are suitable for multimedia storytelling in medium-sized businesses?<\/strong><br>A strong mix is: website\/blog (hub) + LinkedIn\/Instagram (distribution) + video (proof &amp; proximity). It&#8217;s not important to \u201cbe everywhere,\u201d but to tell stories in a recognizable way.<\/p>\n\n\n\n<p><em>But storytelling is not only an obvious tool for SMEs. <a href=\"https:\/\/www.mashup-communications.de\/en\/2025\/01\/storytelling-for-sustainable-brands\/\">In her blog post<\/a>, Luisa shows how sustainable brands can make full use of their storytelling potential.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Storytelling for SMEs creates trust, strengthens the brand and makes companies distinctive. An approach that is essential for small and medium-sized companies in particular. <\/p>\n","protected":false},"author":7,"featured_media":65437,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,177],"tags":[],"class_list":["post-65441","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brand-storytelling","category-tools-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/posts\/65441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/comments?post=65441"}],"version-history":[{"count":8,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/posts\/65441\/revisions"}],"predecessor-version":[{"id":69272,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/posts\/65441\/revisions\/69272"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/media\/65437"}],"wp:attachment":[{"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/media?parent=65441"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/categories?post=65441"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mashup-communications.de\/en\/wp-json\/wp\/v2\/tags?post=65441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}