AI

Our AI Principles, Part 1: Prompting Is Part Of Our Craft

Source: Shutterstock

The tragedy of all intellectuals who have chosen a creative media profession is that they constantly find themselves caught up in the rhetoric of battle: they assert themselves in the fight for the audience’s attention, stand by their clients in the fight for skilled workers, and now find themselves fighting against machines. At least, that is what is predicted.

In doing so, we overlook who their real enemy is: themselves. High expectations can paralyze, self-censorship can nip the best ideas in the bud before they even blossom, and a blank page can scare away our intuition.

Will AI replace us? On the contrary: with the right prompts, our mental barriers are removed. We use the boost of unbridled impulses to trigger and structure our thoughts.

At Mashup Communications, prompting is an integral part of our creative work. We see it as a new form of storytelling that must be learned, practiced, and mastered.

Prompting is the Alchemy of Intelligence

For us, prompting is not just typing a question into a text field. It is the conscious composition of context, objectives, and linguistic sensitivity. A successful prompt can create structure, open up new perspectives, make content accessible to new target groups, or overcome creative blocks.

This is by no means limited to texts. We also use AI for:

  • the creation of image ideas or presentations,
  • the analysis of data for target group personas or competitive environments,
  • controlling positioning strategies,
  • or adapting existing content for other formats.

Just like in alchemy, we combine different ingredients to create new solutions, a mashup of man and machine, always paired with a large dose of enthusiasm for experimentation.

Source: Shutterstock

When Two Luminaries Meet on ChatGPT

Both ask the same questions and receive the same answers. Valuable AI output begins with relevant input. This requires:

  • critical thinking
  • editorial excellence
  • stylistic nuances
  • and a deep understanding of formats and target groups

In the early creative phase, we use AI not only efficiently, but also playfully. Because we believe that if you let machines dictate what is good, you will end up with something average. If you think for yourself and empathize, you will create something unique.

How We Use AI

  • Prompting for structuring: We fill empty mental space with outlines, changes of perspective, or content-related ideas.
  • Iterations with attitude: we test, discard, refine. The first output has never seen the light of day.
  • Finalization with craftsmanship: We tailor linguistic finesse, editorial precision, and genuine nuances to our clients’ needs.

An example: A complex guest article needed to be rewritten for a new medium: shorter, more concise, more conversational. Instead of starting from scratch, we used a prompt-based rewrite suggestion and refined it step by step. The result was not only more efficient, but also linguistically precise and to the point in terms of content.

Another highlight: we developed our own GPT that writes in our agency voice, takes storytelling principles into account, uses gender-sensitive wording, and employs vivid language. The result? A tool that feels like a colleague.

What Clients Can Expect From Us

We are neither AI disciples nor opponents of progress. We are storytellers who are curious to learn new tools and reflective enough to use them sensibly and responsibly.

We don’t use AI to get things done faster, but to fight for what matters most: powerful stories, clear positioning, and lasting impact.

Miriam Schwellnus

Miriam Schwellnus ist Expertin für Public Relations, Brand Storytelling und Employer Branding im KI-Zeitalter. Als Geschäftsführerin der Berliner PR-Agentur Mashup Communications (gegründet 2009) manövriert sie bekannte wie auch neue Gewässer in der Medienwelt mit Begeisterung.

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